Patients, caregivers, friends, family and healthcare professionals can contact Novartis Pharmaceuticals with questions regarding our products and services.

If our search function doesn't find the information that you're looking for, you can contact us.

Email Novartis Pharmaceuticals
We will send a reply within 24 hours on the next business day.
Response times may vary during U.S. holiday periods.

1-888-NOW-NOVA (1-888-669-6682)
Monday - Friday, 8:30am - 5:00pm EST
Hours of operation may vary during U.S. holiday periods.
In case of medical emergency, please call 911 or contact your physician immediately.

Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080

Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for U.S. postal service turnaround time. Response times may vary during U.S. holiday periods.

Novartis Patient Assistance Program

This program is for U.S. Residents only.

1-800-277-2254
Monday - Friday, 9:00am - 5:00pm EST

Novartis Patient Assistance Program
PO Box 66556
St. Louis, MO 63166-6556